PictureCommunication Skills Course Melbourne
A lot of business managers would say that communication is essential to a well-functioning workplace. However there is often a huge difference between what managers say they know about good workplace communication and what they really practice. Here are some of biggest communication mistakes in the workplace that can damage your career and the bottom line of the business.  

1. Not listening – Effective communicating isn't just about having good speaking skills. It also involves a lot of careful listening. Listening is one of the most important skills in acquiring information, promoting collaboration and building trust in the workplace. Sometimes leaders tend to think the next thing they’re going to say instead of listening to what other people are saying. When an employee is trying to tell you something, be sure to clear your mind while you’re listening. Focus on what the other person is telling you.  

2. Reacting, not responding – Some employees tend to react emotionally instead of thinking things through and responding calmly to certain situations. This kind of reaction may tarnish your reputation, ruin workplace relationships, create conflicts and affect productivity. It will give other people the impression that you are unprofessional and lack emotional intelligence and self-control.

3. Not Being Open Minded When Meeting New People – The differences  in religion, age, ethnicity, sexual orientation and viewpoints often create workplace conflicts. This is because it can be so easy to create assumptions about other people based on solely on how they are different to you. Making assumptions inhibit effective and open communication because you fail to consider the other person’s unique background, culture, personality and experience. Give yourself time to know your employees. Let them speak about their preferences and viewpoints and take the time to absorb them.

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If you are looking for a highly recommended communication skills course in Melbourne to help improve your communication skills, simply visit the Verve Potential website at vervepotential.com.au 




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